Introducing the MYRTLE Model: A Clearer Way to Lead

Heather Baty

9/1/20263 min read

What if better leadership didn’t require more complexity—but more clarity?

Leadership is often described in terms of strategy, performance, decision-making, and results. But underneath all of those things are people. And how leaders communicate, respond, set expectations, build trust, and manage themselves directly influences how people experience the workplace.

That is why we created the MYRTLE Model, a neuroscience-backed leadership framework designed to help organizations create clarity, accountability, psychological safety, and stronger team performance.

The MYRTLE Model provides leaders with six practical areas to focus on:

M — Model the Way
Y — Your Expectations
R — Recognize Accountability
T — Transparency is Key
L — Leverage Your Resources
E — Emotional Intelligence

Together, these principles create a leadership approach that is both people-centered and performance-focused.

M: Model the Way

How you show up as a leader is contagious.

People subconsciously mirror the emotional states, behaviors, communication patterns, and energy of those around them.

That means leadership isn't simply about telling people what to do. Your team is watching how you respond when things go wrong, how you communicate under pressure, and whether your actions match your words.

Want accountability from your team? Model it.

Want dependability? Do what you say you will do.

Want people to own their mistakes? Be willing to verbalize your own.

Be what you want to see.

Y: Your Expectations

Clarity is kindness.

When expectations are unclear, employees spend valuable mental energy trying to figure out what is actually expected of them. The MYRTLE Model encourages leaders to make expectations clear by defining the desired outcome, timeline, ownership, and checkpoints—the OTOC formula.

Clear expectations don't eliminate accountability.

They make accountability possible.

When everyone understands what success looks like, feedback becomes more meaningful, performance conversations become easier, and employees have a clearer path toward success.

R: Recognize Accountability

Accountability shouldn't feel like punishment.

The MYRTLE Model approaches accountability through ownership, trust, recognition, and growth. Ownership-based accountability can create pride, confidence, autonomy, and trust.

Leaders can create opportunities for employees to take ownership rather than automatically stepping in with an "I'll do it myself" mentality.

And accountability isn't just about addressing what went wrong.

Recognize progress. Verbalize it. Encourage it. Learn from mistakes together.

People are more likely to protect and contribute to what they feel they help build.

T: Transparency Is Key

Silence rarely creates peace. It creates stories.

When employees don't have enough information, the brain may fill in the gaps—often with worst-case assumptions.

Transparency doesn't mean a leader has to have every answer.

Sometimes the most transparent thing you can say is:

"I don't know yet."

What matters is communicating early and often. Proactive communication builds trust and helps reduce the uncertainty that can undermine collaboration.

L: Leverage Your Resources

Every team has strengths, skills, experiences, and perspectives that can either be overlooked—or intentionally leveraged.

People perform best when they have opportunities to use their strengths, find purpose, and make meaningful contributions. The MYRTLE Model encourages leaders to learn their team's skills and preferences and create opportunities that align with those strengths and passions.

Leadership isn't about having all the answers.

It's about knowing who has the answers, who has the skills, and how to bring those resources together.

E: Emotional Intelligence

Leadership is emotional work.

Your tone, body language, communication, empathy, and ability to regulate your own emotions all influence the environment around you. These behaviors help shape psychological safety and can support the brain in moving from survival mode toward collaboration, learning, creativity, and problem-solving.

Emotional intelligence begins with self-awareness.

Recognize your emotions. Notice how they affect others. Pause before reacting.

And then practice empathy: put yourself in another person's shoes and consider the situation from their perspective.

Because sometimes the most powerful leadership response isn't the fastest one.

It's the most intentional one.

Leadership With Clarity Changes Everything

The MYRTLE Model isn't about becoming a perfect leader.

It's about becoming a more intentional one.

It's a practical framework for helping leaders understand that the everyday moments of leadership matter: the expectations we set, the conversations we have, the information we share, the mistakes we acknowledge, the strengths we recognize, and the emotions we bring into the room.

Because leadership isn't just what happens during the big decisions.

Leadership happens in the moments between them.

At J.Myrtle Training & Development Partners, we believe organizations thrive when their people have the clarity, trust, accountability, and support they need to perform at their best.

The MYRTLE Model gives leaders a place to start.

Model the Way.
Your Expectations.
Recognize Accountability.
Transparency is Key.
Leverage Your Resources.
Emotional Intelligence.

Lead with clarity. Build trust. Create environments where people can thrive.

Connect

Reach out to enhance your skills

J. Myrtle Training & Development Partners

Lakewood Ranch, Fl

Phone: 941-299-5486

Email: Info@JMyrtleTraining.com

Hours: Monday - Friday 9am - 5pm EST